Shipping policy
Shipping
Australia Stand & Express shipping
We will do our best to have deliveries shipped out same day if the order is placed before 3pm WST or the following business day.
All Australian orders are posted via Australia Post with tracking. Ciss & Cola have flat rate shipping.
Delivery
Standard Shipping $10 – 3-10 business days depending on the location
Express shipping $15 – 1-3 business days for those located in post express network
Please note the delivery times above are only an estimate and Ciss & Cola are not responsible for any delays caused by the courier, especially in high volume periods. No refunds will be issued for delayed deliveries as Ciss & Cola cannot guarantee Australia Posts will not have any delays. The courier will assess the area to see if there is a safe place to leave the package otherwise a calling card will be left and instruct you to collect the package from the local post office.
If you do not receive your items with the 10 business days please contact our team at info@cissandcola.com with the following information, full name and order number so that we can follow the issue up immediately.
Cost
Standard Shipping $10
Express Shipping $15
https://auspost.com.au/business/shipping/check-postage-costs